FAQs

F.A.Q

What services does Twinkling Tiaras provide?

We provide children’s spa services, themed children’s parties, and events for children.

What tools/instruments do you use for the mini manicures and mini pedicures?

We use a new nail file for each child. We do not use metal instruments such as cuticle nippers, cuticle pushers or scissors.

How do I book a party?

A 50% non-refundable deposit based on the party chosen is required to reserve a date and time for the party. The remaining balance is due on the day of the party. Contact us to book.

How can I pay for my party?

We accept Visa, Mastercard, American Express, debit and cash.

Can I reschedule my party?

Yes. You can reschedule your party as long as you provide at least 48 hours’ notice by email and you will not lose your deposit. Cancellations made within 14 days of the scheduled party will result in losing your non-refundable deposit. If it is not possible to provide the notice required (for example, if the birthday guest becomes ill), we can reschedule the party to a weekday at no additional fee.

What time can my guests and I arrive at the party?

We strongly suggest that you arrive 10 minutes prior to the party start time.

Does the party host need to stay at the party?

Yes. The party host is required to stay at the party. You are welcome to wait in our parents’ waiting area.

How many guests can we invite to a party?

We allow a maximum of 15 guests. The number of guests that you choose will be stated in your party contract.

What are your hours of operation?

We are open Saturday from 10 a.m. to 5 p.m. and Sunday from 12 p.m. to 5 p.m. We schedule appointments and parties outside of these hours. Please email or phone to inquire.

What age group do you provide parties and services for?

We provide parties for children between the ages of 3 and 16.

Do you provide food and drinks for the children at the parties?

Yes. We provide pizza, sandwiches, or pancakes, as well as cupcakes and juice. You will select your choice on your party contract.

Can I bring my own food to the party?

With the exception of cake, no outside food is allowed. In the case of an extreme allergy, or for religious reasons, we may be able to accommodate you.

If a guest does not show up to the party, do I still need to pay for that guest?

Yes. You will pay for the number of guests that you agreed to on your party contract. We will contact you five days prior to your party to confirm the exact number of children attending. At this time, you will be required to submit your party contract.

What should the children wear to the party?

We suggest that the children wear clothes that are comfortable and suited to the service or party that they will be attending. For example, if they will be dressing up in our outfits and costumes, they should wear a T-shirt or tank top and comfortable shorts.

What procedures do you have in place to ensure cleanliness?

Hygiene and cleanliness as well as all aspects of health and safety are very important to us. We follow all recommendations and guidelines outlined by the Durham Region Health Department.

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